The Job is in the Details

danny-0509Following directions will lead you to employment.

In a former life, I worked as a recruiter. Now, I supervise a wonderful team of people who recruit daily to help people get to work. What I hear about recruiting now is consistent with my experience as a recruiter. People who want to get hired know how to follow directions.

I received an e-mail from a job seeker earlier this month that simply had a resume attached and in the body stated, “looking for a job in hotels”. Graciously, I responded and asked which job they desired. I received a response three days later that said “Any job you think I can do.”

Well, last time I checked I wasn’t a psychic. But, I opened the resume and saw that they had no experience in the hotel industry. While prior experience in the industry is not always a requirement, I could only think of hourly entry level positions like housekeeping or dishwasher that might apply. I replied to the job seeker offering these options. Additionally, because we utilize www.workintexas.com as our primary recruiting tool, I recommended that the job seeker update their profile with any relevant experience and to search for positions that might interest them. I received a response a week later that said they didn’t want to work in housekeeping nor as a dishwasher, “but anything else you have I would consider.”

At this point, I unfortunately had to use my DELETE button to disregard the response. When working with someone who is trying to help you get a job the basic rule is “follow directions.” If you are advised to update your resume with your most recent experience and education before faxing it to an employer, do that. If you find a job posting for which you meet the basic requirements and the instructions tell you to send a resume with the job reference number in the body of the e-mail, do that. If the employer asks you to apply in person between certain hours, do that.

Think before you act. Failing to follow instructions is the number one reason recruiters, managers, hiring authorities, and employers in general disregard an applicant from step one. I know we get anxious when searching for work, but making thoughtful and informed decisions while following directions to the tee will improve the quality of your job search immensely. As always, if you need help carrying out the steps requested by a prospective employer, stop by your nearest Workforce Solutions office and ask for help. We’re here to help you!

Danny Zendejas is the Hospitality Business Consultant for Workforce Solutions in the Houston metropolitan area. He has over eight years of experience in the hospitality industry and workforce development and is a native of San Antonio, Texas.

1 Response to “The Job is in the Details”


  1. 1 Suarez Carter November 4, 2009 at 1:37 pm

    I so agree, some forget the common sence and manners they need when speaking with someone in person, by phone, or email, especially when looking for work. Some also have to remember experience don’t fall out of the sky we have to gain it, therefore if you don’t qualify for one position you have to start somewhere in order the gain the experience needed for the position you want.


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